Southwest Airlines Co.

SWA University - Training Coordination and Project Intern - Fall 2018

Job Locations US-TX-Dallas
Posted Date 2 weeks ago(2/12/2018 9:00 AM)
Requisition ID
2018-22010
# of Openings
2
Category
Corporate
Post Ending Date
3/17/2018
Department
11-SWA University

Overview

 

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Responsibilities

DUTIES AND RESPONSIBILITIES:

 

Task assignments will include working on various size projects and helping to maintain day-to-day business for SWA University’s Coordination and Scheduling Teams.

 

Maintain effective business practices in all areas of responsibility; recommends enhancements to ensure effective and efficient processes.

 

Communicate with outside sources, vendors, Teams, and Internal/External Customers via personal contact, telephone, and written correspondence.

 

Assist with special projects and events as requested (Classes, workshops, training, etc.).

 

Conduct research and handle special projects to support the goals and objectives of SWA U initiatives.

 

Executes and defines project plans to achieve project goals on-time and within budget.

 

Qualifications

BASIC QUALIFICATIONS:

 

High School Diploma, GED or equivalent education required.

 

Must be at least 18 years of age.

 

Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.

 

EDUCATION:

 

Progress towards degree, major/minor in Training Development, Learning Technology, Organizational Development, or related field.

 

Minimum junior level.

 

To be eligible must be currently enrolled as a full time student (minimum 12 credit hours).

 

Maintained 3.0 or above cumulative GPA.

 

SKILLS/ABILITIES/KNOWLEDGE/WORK STYLE:

 

Experience with overseeing projects from start to finish preferred.

 

Experience assisting or supporting with training programs is preferred.

 

Previous experience in a customer service role preferred.

 

Experience with Microsoft Office Suite (Excel, Word, Access, PowerPoint).

 

Problem solving ability and strong written/verbal communications skills.

 

Ability to stay organized and manage multiple and concurrent assignments.

 

Ability to work independently and the willingness to function as a part of a Team.

 

Ability to coordinate multiple tasks and complete assignments with tight deadlines.

 

Works well in a culture that is open, direct, respectful, courteous and compassionate.

 

Quick learner, must be self-motivated and team oriented.

 

 

 

PLEASE BE PREPARED TO PROVIDE THE FOLLOWING INFORMATION (IF REQUESTED):

 

Resume.

 

Unofficial transcript.

 

 “Why Southwest Airlines” essay (Length determined by author).

 

Letters of Recommendation.

 

TIME COMMITMENT:

 

Full time -40 hours per week.

 

PAY:

 

$15.00 per hour + flight privileges

 

This position is located in Dallas, Texas at the Southwest Airlines Headquarters building.

 

In order to apply you submit your application online at www.southwest.com/careers

 

Southwest Airlines is an Equal Opportunity Employer.

 

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