We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
DUTIES & RESPONSIBILITIES:
The Quality Control Business Analyst Internship affords an opportunity to participate in the development of airline industry quality control processes. Candidates will be expected to perform one or more of the following roles - developer, technical business analysis, project management, and data miner.
The Intern will assist in communicating with internal customers and gathering information for analysis and reporting. These individuals will be responsible for identifying key metrics and modeling the relationship of these metrics with the current maintenance processes of Southwest Airlines. The goal of this internship is to leverage technology to solve problematic situations.
Individuals are expected to have experience with SQL, VBA, and developing/maintaining databases in Access.
High School Diploma, GED or equivalent education required.
Must be at least 18 years of age.
Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
Progress toward undergraduate in Business Intelligence, Management Information Systems, IT, Computer Science, Business Administration, or Aviation related field.
Minimum sophomore level (30+ credit hours).
To be eligible must be currently enrolled as a full time student (minimum 12 credit hours).
Maintained 2.75 or above cumulative GPA.
Possess working knowledge of using Business Intelligence methodologies and Data Mining Tools.
Classroom and/or industry experience building data model using advanced information technology.
Basic understanding of hardware architectures and network systems.
Adapts to and uses technology to improve the effectiveness established processes, increase efficiencies, and quickly complete work objectives.
Problem solving ability and strong written/verbal communications skills.
Ability to stay organized and manage multiple and concurrent assignments.
Knowledge or experience in the Aviation Industry preferred.
Involvement in organizations, social service, and leadership roles.
Previous internship experience in a related field within the last 12 months is preferred.
Works well in a culture that is open, direct, respectful, courteous and compassionate.
Looking for candidate who is a quick learner, self-motivated, and a team oriented.
PLEASE BE PREPARED TO PROVIDE THE FOLLOWING INFORMATION (IF REQUESTED):
“Why Southwest Airlines” essay (Length determined by author).
Letters of Recommendation.
Full-time - 40 hours per week.
$15.00/hr + flight privileges
This position is located in Dallas, Texas at the Southwest Airlines Headquarters building.
All Students must apply online at www.southwest.com/careers
Southwest Airlines is an Equal Opportunity Employer.